1. Legal Notice (LSSI)

In compliance with article 10 of Law 34/2002, of July 11, "Services of the Information Society and Electronic Commerce (LSSI)", we inform you of the following:

FAMADENT, S.L.U. is the owner of the Web portal protechno.es / protechno.com, which acts exclusively as the exploiter of the brand, and owner of the contents of the Web portals, located at Garrotxa Street, 6 17469 VILAMALLA (GIRONA), NIF B59911289, registered in the commercial register of Girona, Volume 1149 Folio 159 entry 2nd.

In compliance with Articles 5 and 6 established in Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Regulation 1720/2007 of December 21, we inform you that by entering your personal data on this website, they will be incorporated into a file owned by FAMADENT S.L.U in order to provide you with the requested services.

The obtained data are relevant to the purpose for which they have been collected and comply with current data protection regulations, guaranteeing security and confidentiality measures in their processing. This data may be used to send you information about our products and services.

We inform you of the possibility of exercising your rights of access, rectification, cancellation, and opposition of your data before the File Manager:

File Manager:

Name: FAMADENT S.L.U.

Address: GARROTXA, NUM 6

Postal Code: 17469 City: VILAMALLA Province: GIRONA

CIF: B59911289

Email: protechno@protechno.com

If you want to contact us, you can do so by postal mail to the address mentioned in the previous paragraph, or through the email protechno@protechno.com.

CONCEPT OF USER

The use of the Website grants the status of User and implies full and unreserved acceptance of each and every provision included in this Legal Notice, in the version published by FAMADENT, S.L.U. at the same time that the User accesses the Website. Consequently, the User must carefully read this Legal Notice on each occasion when intending to use the Website, as it may be subject to modifications.

The User agrees to use the content made available on the website, including, but not limited to, texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as its graphic design and source codes, in accordance with the law, this Legal Notice, and other notices, regulations of use, and instructions made known to them, as well as with morality, good customs, generally accepted, and public order, thus making it strictly forbidden to use it for commercial purposes, distribute it, as well as modify, alter or compile it.

The User agrees to refrain from reproducing, copying, distributing, making available or in any other way publicly communicating, transforming or modifying the Content, unless authorized by the holder of the corresponding rights or permitted by law.

WEBSITE CONTENTS

The contents of the website are made available to the User as its own information or, where appropriate, from third parties. Thus, FAMADENT, S.L.U. makes reasonable means available to ensure that the contents included on the website are accurate and up-to-date.

INFORMATION ABOUT "LINKS"

FAMADENT, S.L.U. is not responsible for third-party websites that can be accessed through links, or for any content provided by third parties. Any use of a link or access to a non-owned website is done so at the user's own risk, and FAMADENT, S.L.U. does not recommend or guarantee any information obtained through a link outside of the protechno.es/protechno.com website, nor is it responsible for any loss, claim, or damage arising from the use or misuse of a link, or the information obtained through it, including other links or websites, interruptions in service or access, or the use or misuse of a link, both when connecting to the protechno.es/protechno.com website and when accessing information from other websites through the same website.

DISCLAIMER AND LIMITATION OF LIABILITY

The information and services included or available through the web pages may contain inaccuracies or typographical errors. Changes are periodically added to the information contained on the website. FAMADENT, S.L.U. may make improvements and/or changes to the services or content at any time. It is also noted that the content of this website is for informational purposes regarding the services and rates offered, as provided in the legal notice and other legal texts on this website.

INFORMATION ABOUT THE EXEMPTION OF LIABILITY DERIVED FROM TECHNICAL FAILURES AND CONTENT

FAMADENT, S.L.U. declines any responsibility in the event of interruptions or malfunctions of the services or contents offered on the Internet, whatever their cause may be. Likewise, FAMADENT, S.L.U. is not responsible for network outages, loss of business due to these outages, temporary power outages or any other type of outage.

FAMADENT, S.L.U. does not declare or guarantee that the services or content will not be interrupted or that they are free from errors, that defects will be corrected, or that the service or the server that makes it available are free from viruses or other harmful components, without prejudice to FAMADENT, S.L.U.'s best efforts to prevent such incidents. In the event that the User makes certain decisions or takes actions based on the information included on any of the websites, it is recommended that the information received be verified with other sources.

 

INFORMATION REGARDING INTELLECTUAL AND INDUSTRIAL PROPERTY

1. The structure, design and presentation format of the elements (graphics, images, logo files, color combinations, and any other element capable of protection) are protected by intellectual property rights owned by FAMADENT, S.L.U.

2. Reproduction, transformation, distribution, public communication, making available to the public, and in general, any other form of partial or total exploitation of the elements referred to in the previous section is prohibited. These acts of exploitation may only be carried out with the express authorization of FAMADENT, S.L.U. and, in any case, must make explicit reference to the ownership of said intellectual property rights of FAMADENT, S.L.U.

3. The use of documentary material prepared for FAMADENT, S.L.U. is only authorized for private use. In no case may any protection device or security system installed be removed, altered, bypassed or manipulated.

4. Except with the express authorization of FAMADENT, S.L.U., linking to "final pages," "frames," or any similar manipulation is not allowed. Links must always be to the main page or "home page" protechno.es / protechno.com.

5. The distinctive signs (trademarks, trade names) of FAMADENT, S.L.U. are protected by industrial property rights, and the use or manipulation of any of these is prohibited, except with the express and written authorization of FAMADENT, S.L.U.
   
   

SAFE ONLINE SHOPPING

At FAMADENT, S.L.U., security is a top priority, and we make every effort to ensure that our transaction process is secure and your personal information is well-protected.

DO NOT SHARE YOUR PERSONAL INFORMATION

FAMADENT, S.L.U. will never send you an email or call you to ask for your account password, bank account or credit card numbers, or any other type of personal information. If someone contacts you or you receive an unsolicited email asking for any of the above information, do not respond and immediately report it to FAMADENT, S.L.U. for investigation.

IDENTIFY FAKE EMAILS (spoofing or phishing attempts)

Ignore any email that asks for personal information or redirects you to a website that is not owned by FAMADENT, S.L.U. or its affiliated companies, or asks you to pay outside of the payment methods described in the terms and conditions, as it could be a spoofing or phishing attempt and should be considered fraudulent.

FAMADENT, S.L.U. uses the domain "protechno.es | protechno.com" for its emails. If you receive an email with a different format, such as protechno-security@hotmail.com, you can be sure it is a fake email.

Some phishing emails contain links to websites that use the word "protechno" in their URL, but will redirect you to a completely different website. If you hover over the link, you can see the associated URL, which will likely have a different format than those linked to FAMADENT, S.L.U.'s authentic websites.

If you click on a phishing email and are redirected to a page that looks like "Your Account" or any page asking you to verify or modify your personal information, ignore it and consider it fraudulent.

REPORT PHISHING ATTEMPTS

Send an email to protechno@protechno.com and attach the fraudulent email. By attaching the fraudulent email, you are helping us locate its origin.

If you cannot attach the fake email, forward it to protechno@protechno.com and include as much information as possible.

ALWAYS USE FAMADENT, S.L.U.'S PAYMENT METHODS

Payments made through TRANSFERS or CREDIT CARDS (VISA) are secure, guaranteed, and are the only authorized and recognized payment methods for online purchases at FAMADENT, S.L.U.